Service and maintenance

Report app for service and maintenance

For businesses that maintain systems and look after properties: building services maintenance, caretaking, upkeep. Every visit gets its report with system no., inspection, readings and defects.

In the report

Five fields for the visit

The «Service / Maintenance (caretaker, HVAC & plumbing)» profile replaces areas and metres with the details of a service visit. Two of them are multi-line text fields.

System no.Free text

Which system was serviced — number or name.

Inspection carried outYes/No

A tick for the completed inspection.

Readings / notesFree text, multi-line

Pressures, temperatures, meter readings — whatever was measured.

Defects foundFree text, multi-line

What was noticed and still needs fixing.

Next service dateFree text

As a note, for example «March 2027» — the field does not trigger a reminder.

On a service call

Many properties, one report per property

In Baurapport, every property is a site. That way hours, materials and defects end up with the right client.

  • On-call kept separate

    The employee records standby and call-outs as on-call time — separate from regular hours, overtime and travel time.

  • Defects with photos

    Rating plate, faulty part, display on the unit: the photos are attached to the report, the description goes in the «Defects found» field.

  • Spare parts in the service van

    Filters and consumables are kept in the vehicle storage. If something is missing, the employee reports it in the report for reordering.

  • Billing on time and materials

    A property's reports produce the time-and-materials invoice with hours, travel time, on-call, kilometres and materials — as a Swiss QR-bill in PDF.

Hours in the report: regular, overtime, travel time and on-call time, with the trip below

What belongs in the service van

Eight items for service: 50×50 cm ventilation filters, microfibre cleaning cloths and cleaning spray as consumables, toolbox, multimeter and LED torch as tools, plus work gloves and safety glasses.

  • Ventilation filter 50x50cm
  • Microfibre cleaning cloths
  • All-purpose cleaning spray
  • Service toolbox
  • Multimeter
  • LED torch
  • Work gloves
  • Safety glasses

Checklist per site

What needs doing on site is listed as a checklist on the site — your workers tick it off in the report. For example:

  • Filters changed
  • Rating plate photographed
  • System back in operation after maintenance
  • Customer informed about defects

Examples — you set the items yourself.

Frequently asked questions

What businesses want to know first

Who is the profile meant for?

For businesses that maintain systems and look after properties — in the app it is called «Service / Maintenance (caretaker, HVAC & plumbing)». If you also install, add a second trade, for example Plumbing / Heating / Ventilation.

Does Baurapport remind me of the next service date?

No. The next date is a note in the report; it does not create a reminder. Baurapport sends reminders for vehicles: MFK, insurance and service.

Does the client get a service report?

Every report is available as a PDF with your logo, hours, materials, text and photos. The daily output fields — system no., readings, defects — are currently not in the PDF. Whatever the client should read therefore also belongs in «Work performed».

Can the caretaker report on several properties a day?

Yes. Each property is a site of its own with its own report. In the app, employees only see the properties they are assigned to.

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